Privacy Policy

CloakingTool (“we”, “us”) provides a platform used by media buyers, affiliates and performance teams to control how traffic flows through their funnels. We take privacy seriously and aim to process personal data in a way that is transparent and secure.

1. Information We Collect

We may collect the following categories of information:

• Account details: such as your email address, name or alias, language preferences and any profile data you choose to share.
• Billing data: information required by payment providers to process your subscription or transactions (for example, transaction IDs or masked card info). Full card data is handled by our payment partners, not stored directly by us.
• Platform usage: logins, actions in the dashboard, IP address, device type, browser, approximate location, timestamps and settings for your cloaked flows.
• Traffic metadata: when you pass traffic through CloakingTool, we may log non-content data such as GEO, device, user agent, IP, referrer, rule outcomes (allowed, cloaked, blocked) and similar technical information so you can view statistics and debug.
• Support communications: messages you send to us via email, forms or chat, along with our replies.

2. How We Use Information

We use collected data to:

• Provide, operate and maintain the CloakingTool platform.
• Authenticate users, secure accounts and detect suspicious activity.
• Process payments, manage subscriptions and send billing notifications.
• Generate reports, logs and statistics visible in your dashboard.
• Respond to questions, offer onboarding help and provide support.
• Monitor performance, fix bugs and improve existing features.
• Comply with applicable legal obligations and enforce our Terms of Service.

3. Legal Bases (where required)

Where privacy laws require a legal basis for processing, we rely on a combination of:

• Performance of a contract (providing the services you sign up for).
• Legitimate interests (security, anti-abuse, analytics and improvement).
• Compliance with legal obligations (e.g. bookkeeping and regulatory requests).
• Your consent, where we explicitly request it (for example, certain cookies or optional communications).

4. Cookies & Similar Technologies

We use cookies and similar technologies to keep you logged in, remember preferences and understand how visitors interact with our pages. For more details, please see our Cookie Policy.

5. When We Share Information

We do not sell your personal data. However, we may share limited information with trusted third parties that help us run CloakingTool, such as:

• Payment processors that handle subscription billing.
• Hosting and infrastructure providers.
• Customer support and messaging tools.
• Analytics, logging and security services.

These providers may only use the data to deliver services to us and must handle it securely and in line with relevant agreements.

6. Data Retention

We keep data for as long as it is reasonably necessary for the purposes listed in this Policy, or as required by law. Log data and traffic statistics may be retained for a limited period to help you analyze performance and diagnose issues.

When your account is closed, we will remove or anonymize data we no longer need, subject to any legal retention requirements.

7. Security Measures

We use reasonable technical and organizational measures to protect information, such as encryption in transit, access controls, separation of environments and monitoring. However, no online service can guarantee complete security. You should also take steps to protect your account, such as using strong, unique passwords.

8. Your Rights

Depending on where you live and applicable laws, you may have rights such as:

• Requesting a copy of the personal data we hold about you.
• Asking us to correct inaccurate or incomplete information.
• Requesting deletion or restriction of certain processing.
• Objecting to specific types of processing.
• Receiving your data in a portable format, where technically possible.

To exercise these rights, please contact us using the details provided in your dashboard or on our website. We may need to verify your identity before responding.

9. International Data Transfers

CloakingTool may rely on infrastructure or service providers located in different countries. When data is transferred across borders, we aim to apply safeguards consistent with applicable data protection laws.

10. Third-Party Websites & Content

Your funnels, offers and landing pages may use additional cookies, trackers or scripts from other companies. This Privacy Policy only covers CloakingTool’s own website and platform. We are not responsible for third-party websites or their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time, for example if we introduce new features or work with new providers. The “Last updated” date tells you when the latest version became active.

12. Contact

If you have questions about this Privacy Policy or how CloakingTool handles data, please contact our team using the support channels described in your dashboard or on our main website.